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Privacy Policy

 

Last updated: September 2026

At Hana Fox Literary Boutique, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Hana Hrabankova, trading as Hana Fox Literary Boutique, collects, uses, stores and protects personal information when you visit our website or contact us through our website forms.

1. Who we are

Hana Fox Literary Boutique is a sole trader business operated by Hana Hrabankova, based in the United Kingdom.

For the purposes of applicable data protection legislation, Hana Hrabankova is the data controller responsible for your personal information.

If you have any questions about how your information is handled, you can contact us at:

Email: contact@hanafoxliteraryboutique.com

2. What information we collect

When you contact us through our website or submit a quote request, we may collect the following information:

  • First name

  • Last name

  • Email address

  • Book title

  • Genre

  • Approximate word count

  • Original language

  • Target language(s)

  • The service you are interested in

  • Information you provide about your project

We do not ask you to upload files through our website contact form.

We do not intentionally collect sensitive personal information through our website.

3. How we collect your information

We collect personal information directly from you when you:

  • submit a quote request or contact form;

  • contact us by email; or

  • otherwise communicate with us about a potential or existing project.

We do not obtain personal information about you from third-party sources for the purposes described in this Privacy Policy.

4. How we use your information

We may use your personal information to:

  • respond to your enquiry;

  • understand and assess your translation, editing or proofreading project;

  • provide you with a quote or other information about our services;

  • communicate with you about a potential or existing project;

  • arrange and manage translation, editing or proofreading services;

  • work with appropriate members of our professional team where necessary to assess or manage your project;

  • maintain records of enquiries and business communications; and

  • comply with applicable legal and regulatory obligations.

We will not use the information you provide through our quote request form to automatically subscribe you to a newsletter or other marketing mailing list.

5. Lawful basis for processing

We process your personal information where this is necessary to respond to your request and to take steps at your request before entering into a potential contract.

For example, when you submit a request for a translation quote, we need certain information about you and your project in order to understand your requirements, assess the project and respond to your enquiry.

Where applicable, we may also process information where this is necessary for our legitimate business interests, such as maintaining appropriate records of enquiries and communications and managing our business, provided that these interests do not override your rights and freedoms.

The lawful basis for processing may differ depending on the specific circumstances and purpose of the processing.

6. Who we share your information with

We treat your personal information as confidential.

We may share relevant information with trusted professional collaborators where this is necessary to assess, organise or carry out a translation, editing or proofreading project.

For example, information about a book project may need to be shared with a translator, editor or proofreader who is being considered for or assigned to the project.

We may also use third-party service providers to operate our business and website, including services used for email, file storage and website hosting.

We do not sell your personal information.

7. How we store your information

Information submitted through our website forms is sent to us by email and is also stored within our Wix website dashboard.

We may also store or process business communications and project information using services such as Google Gmail and Google Drive.

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

Access to the Wix website dashboard is restricted to authorised personnel.

8. How long we keep your information

We may retain information relating to enquiries, communications and projects indefinitely in order to maintain appropriate business records, preserve the history of our professional communications and manage potential or existing business relationships.

Where appropriate, you may request that your personal information be deleted, subject to any legal, contractual or other legitimate reasons that may require us to retain certain information.

9. International transfers

Hana Fox Literary Boutique works with authors and professional collaborators internationally.

Where your personal information is processed by service providers or collaborators located outside the United Kingdom, we will take appropriate steps to ensure that your information is handled in accordance with applicable data protection requirements.

10. Cookies and analytics

Our website may use cookies and similar technologies that are necessary for the operation and security of the website.

At the time of this Privacy Policy, we do not use Google Analytics on our website.

If we introduce analytics, advertising or other non-essential tracking technologies in the future, we will update this Privacy Policy and, where required, provide appropriate information and obtain consent before using such technologies.

11. Your rights

Depending on the circumstances and applicable data protection law, you may have rights in relation to your personal information, including the right to:

  • request access to the personal information we hold about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of your personal information;

  • request restriction of how we process your information;

  • object to certain types of processing, including processing based on legitimate interests; and

  • request a copy of certain personal information in a portable format where applicable.

If you would like to exercise any of these rights, please contact us at:

contact@hanafoxliteraryboutique.com

We may need to verify your identity before responding to certain requests.

12. Complaints

If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or the way we process personal information.

When we make changes, we will update the “Last updated” date at the top of this page.

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